Terms and Conditions of Purchase and Access – The Wellness Prescription
Provided by The Dr Jenni Clinic (Dr Jenni Ltd)
Effective Date: 15 April 2025
1. Introduction
These Terms and Conditions ("Terms") govern your purchase of, access to, and participation in the online programme known as "The Wellness Prescription" ("Programme"), provided by Dr Jenni Ltd, a company registered in England and Wales (company number 11309649) with its registered office at The Forge South Entrance, Blisworth Hill Farm, Blisworth, England, NN7 3DB ("we", "us", "our").
By purchasing or accessing the Programme, you agree to be bound by these Terms.
2. Definitions
"Client", "you", "your" means the individual purchasing or accessing the Programme.
"Programme" means the online course titled 'The Wellness Prescription', including all associated digital content.
"Contract" means the legally binding agreement formed upon purchase.
"Commencement Date" means the date on which access to the Programme is granted.
3. Nature of the Programme
The Programme is intended for educational and informational purposes only and is aimed at the general public. It does not constitute or replace medical advice, diagnosis, or treatment.
Participation in the Programme does not establish a doctor–patient relationship with Dr Jenni Ltd or any of its representatives.
4. Programme Access and Delivery
Access to the Programme is granted for a period of 12 months from the Commencement Date, unless otherwise specified at the point of sale.
You are responsible for ensuring that your device and internet connection are sufficient to access the Programme.
We reserve the right to update, modify, or replace Programme content as we see fit, provided that the overall learning objectives remain substantially the same.
5. Intellectual Property
All materials within the Programme are the property of Dr Jenni Ltd and are protected by copyright, trademark, and other intellectual property laws.
Upon purchase, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Programme for your personal, non-commercial use.
You may not reproduce, redistribute, alter, or exploit the Programme content in any manner. Breach of this condition may result in immediate suspension of access without refund and legal action where appropriate.
6. Fees and Payment
All fees are payable in full at the point of purchase unless a payment plan is explicitly offered.
All prices are listed in GBP (£) and include VAT, where applicable.
Payment is processed via secure third-party platforms. We are not responsible for any technical issues or failures related to payment providers.
7. Refunds and Cancellation
Due to the immediate access to digital content provided upon purchase, all sales are final. We operate a strict no-refund policy.
By purchasing the Programme, you confirm your express request for immediate access and acknowledge that this waives your statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
We do not offer partial refunds, credits, or exchanges, irrespective of whether you complete the Programme.
8. Statutory Rights
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or any other applicable consumer protection laws.
You have the right to expect that the Programme will be delivered with reasonable care and skill. If the Programme is not delivered as described, you may be entitled to remedies under consumer law.
9. Conduct and Restrictions
You agree to use the Programme only for lawful purposes and in accordance with these Terms.
You must not share login credentials, download or distribute materials outside the platform, or use the Programme in any way that could bring Dr Jenni Ltd into disrepute.
10. Disclaimers
While the Programme promotes general health and wellbeing, it is not a substitute for medical consultation or treatment by a qualified health professional.
We make no guarantees regarding specific outcomes or results from participating in the Programme.
11. Limitation of Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
Subject to the above, our liability shall be limited to the amount paid by you for the Programme. We shall not be liable for any indirect, incidental, special or consequential damages.
12. Data Protection
Your personal data will be handled in accordance with our Privacy Policy and the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By purchasing the Programme, you consent to us processing your data for the purposes of delivering and managing your access.
13. Force Majeure
We shall not be liable for any failure to perform or delay in performance due to circumstances beyond our reasonable control, including but not limited to: natural disasters, internet outages, civil unrest, or legal restrictions.
14. Changes to Terms
We reserve the right to amend these Terms at any time. The version in force at the time of your purchase shall apply unless you are notified otherwise.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales, and any disputes arising out of or in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Information
Dr Jenni Ltd
The Forge South Entrance, Blisworth Hill Farm, Blisworth, NN7 3DB
Email: [email protected] | Phone: 01604 266990
Website: www.drjenni.co.uk